FAQ's

A. Height is 50mm and with 50mm.

A. Any length up to 2.4m is available. If you need single timber linear lamp beyond 2.4m, look here at our Simpson and Gibson styles,

Q. What is the lead time?
A. This item is made-to-order and delivery can be expected in approx. 6 weeks.

Q. Do you have a sample of the timber/finish?
A. Contact us and we'd be happy to send you a sample. We finish the Flinders style in Natural/Clear French Polish, Australian Walnut or Australian Blackened Ash. We also have similar styles in Aluminium.

Q. Does this collection work with smart home automation systems (e.g. Dynalite, CBUS, Control 4, Casambi, Creston etc)?
A. Yes, we supply products for all home smart systems. Speak to your electrician and let us know if the patch used is for Triac or Dali.

Q. Is there a visible electrical wire?
A. No. Power is delivered down one of the suspension wires, and creates a minimal aesthetic which is what most of our Customers prefer.

Q. What are the options with two-directional lighting on this Flinders style?
A. This style is not suited to up-lighting. If you like the idea of up-lighting as well as down lighting, check out our Simpson and Gibson linear styles here which can cater for both up and down lighting - wired together or for individual control. We also have up+down lightin styles in aluminium profiles which can be powdercoated or plated in any finish. 

Q. What does the connection to the ceiling look like?
A. If you have a plaster/gyprock ceiling and can house the driver in the ceiling cavity, we suggest our ultra-minimal ceiling connection. See photo on this page. We also have recessed covers, and various sizes of ceiling cups.

Q. Does this style of lighting need be suspended from a support beam or something stronger than gyprock/plasterboard?
A. That's a question for your electrician, but typically  no extra support is required for this style of lighting.

Q. Is this style dimmable?
A. Yes, dimming is available upon request. We supply Triac dimmers by default, but can also provide Dali if requested.

Q. What length are the suspension droppers?
A. We provide 3m of dropper by default but can provide longer droppers as requested. These droppers are adjustable by your electrician.

Q. What colour are the suspension droppers?
A. Most customers choose the silver default colour, but black is also available if requested.

Q. Where are the droppers positioned?
A. We can wire lighting to your requirements. 

Q. What colour LED light output (Kelvin) should I choose?
A. 95% of our Customers use this style of lamp above a kitchen island or table and choose a 3000K colour. This is the default choice. You may however choose any colour from 2000K-6000K.

Q. What if the item arrives damaged?
A. We insure all lighting during delivery, and it is our responsibility to rectify any damage made during delivery.