Everything you need to know

We're here to answer your questions

We are online business based in Sydney with a warehouse in Pennant Hills.

We assist Customers across Australia every day seek comfort in our products and quality, with extra photos, videos, samples etc.

Whatever you need, get in contact with Erika & Gavin today for a fast reply.

Get in touch today


I'm unsure about the quality of SMITH&SMITH products?


This is a question we get from many first-time Customers. We don't have stores around Australia but we can provide extra information, photos, finish samples, specification clarification - whatever you need, we can assist you making a decision about our product quality. We also recommend reading our Google Reviews, as these contain hundreds of reviews from real Customers who have purchased from us.

Can I chat to a real person?


100%. Most of our Customers want to have a chat to discuss products, or have us provide ideas? Call or email us 7 days. hello@smithandsmithlighting.com.au

Where do SMITH&SMITH products come from?


We collate a small selection of products from other wholesalers we like, such as Emac & lawton, but over 75% of our products are unique to SMITH&SMITH and not available anywhere else. SMITH&SMITH does not sell its products via any lighting stores, only via this web site.

Do you offer in-home consults?


Yes, we offer in-home consults in the Greater Sydney area. These do not come with any pressure to buy lighting from us. Get in touch today to schedule a visit with Erika.

What happens if lighting is damaged in transit?


We insure all shipments and its on SMITH&SMITH to resolve any damaged shipments.

What if I change my mind?


Many items have a no-questions returns policy allowing you to return the lamp (at your cost) within 7 days. Made-to-order lighting, custom lighting, project lighting or any lighting marked 'clearance' does not qualify for our no-questions returns policy. For more information, see the 'Legal' link in the footer of this web site.

What warranty is provided by SMITH&SMITH?


Unless otherwise stated, we offer a 3 year replacement warranty. For more detail, see the "Legal" link in the footer of this web site

Do you ship to NZ / overseas?


We ship to NZ daily. Contact us today for a quote.