YOUR HAPPINESS GUARANTEED
We know it is easy to talk-the-talk. How often in today's society are we promised something, but it fails to deliver.
At SMITH&SMITH, we really do centre everything around our Customers and their experience with us.
If something does go sideways, we will make it right. If you have a question, you'll have someone to contact. If you have a problem, you'll be able to reach us 7 days. We are here for our Customers. Always.
We are both a young business and young family business. We are proud to be Australian-based and Australian-owned.
We are also exceptionally proud that our Customers have rated us 5 stars, every year since 2017.
We do all we can to ensure choosing SMITH&SMITH is the easy decision.
By choosing lighting by SMITH&SMITH, you will be choosing an easy, risk free and an enjoyable experience.
Your happiness is guaranteed. Every time.
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Except for some very large items, delivery is free across Australia. No minimum order and no fine print. |
14-day no question returns on most items - excludes clearance items, custom lighting, made-to-order lighting. (terms apply) | |
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We don't sell poor quality lighting. We back every product with a 3 year replacement warranty. And if an item is damaged during transit, we'll replace it free. |
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Erika, Gavin and the team at SMITH&SMITH are available 7 days. When you buy from us, you will be provided the name and contact information of a lighting specialist who is there for you, whenever you need help. |
Erika & Gavin Smith - Co-Founders & Owners