We know it is easy to talk-the-talk. How often in today's society are we promised something, but it fails to deliver.
At SMITH&SMITH, we really do centre everything around our Customers and their experience with us.
If something does go sideways, we will make it right. If you have a question, you'll have someone to contact. If you have a problem, you'll be able to reach us 7 days. We are here for our Customers. Always.
We are both a young business and young family business. We are proud to be Australian-based and Australian-owned.
We are also exceptionally proud that our Customers have rated us 5 stars, 2017-2021.
We do all we can to ensure choosing SMITH&SMITH is the easy decision.
By choosing lighting by SMITH&SMITH, you will be choosing an easy, risk free and an enjoyable experience.
Your happiness is guaranteed. Every time.
Except for some very large items, delivery is free across Australia. No minimum order and no fine print.
|Unless you buy an item marked as 'clearance', items can be returned for free within 30 days of purchase for a full refund.|
|We don't sell poor quality lighting. We back every product with a 3 year replacement warranty. And if an item is damaged during transit, we'll replace it free.|
|Erika, Gavin and the team at SMITH&SMITH are available 7 days. When you buy from us, you will be provided the name and contact information of a lighting specialist who is there for you, whenever you need help.|
Erika & Gavin Smith - Co-Founders & Owners