FAQ's

If you are looking for something more elegant, our SMITH&SMITH Riverina Linear Lamp can be finished in a variety of plated finishes including brass options, silver, gold, bronze and many others.

See all plated finish options available here. (Ask us for sample!)

Riverina profile sizes:
Option 1: H37mm x 20mm (Downward lighting only)
Option 2: H35mm x 25mm (Up+Down lighting)

Q. What the two lighting options?
A. You can choose the Riverina with downward lighting only, or the up+down option which has an additional LED strip illuminating your ceiling.

Q. If I choose up+down lighting, can I turn this on separately?
A. Yes, for only a little extra, this is an option for you. Contact us for a quotation.

Q. Can I have select any length of lamp?
A. Yes. The maximum length of a lamp is typically 2.75m in our Riverina plated profiles. We do much longer Riverina lamps too, which is achieved by internally joining these profiles together.

Q. Is this style dimmable?
A. Yes it can be, we supply Triac dimmers by default, but can also provide Dali if requested. You can also opt to control your lamp via a Smart Phone App, including being able to change the colour, dim and automate functions. 

Q. What is the lead time?
A. The lead time is typically about 6 weeks. Contact us for the latest production time if you are short on time.

Q. Is there a visible electrical cord?
A. No. Power is delivered down one of the suspension wires, and creates a minimal aesthetic which is what most of our Customers prefer.

Q. Where is this item made?
A. All LED strips largely come from overseas, but we assemble, wire, brass-plate and test all lighting in Australia.

Q. What does the connection to the ceiling look like?
A. If you have a plaster/gyprock ceiling and can house the driver in the ceiling cavity, we suggest our ultra-minimal ceiling connection. We also have various sized ceiling cups, and flat recessed covers for any ceiling holes.

Q. Does this style of lighting need be suspended from a support beam or something stronger than gyprock/plasterboard?
A. That's a question for your electrician, but no, linear lighting doesnt need beam support in most instances.

Q. What length are the suspension droppers?
A. We provide 3m of dropper, but can provide longer lengths as needed for higher ceilings. 

Q. What colour are the suspension droppers?
A. Most customers choose the silver default colour, but black is also available if requested.

Q. Where are the droppers positioned?
A. We'll wire these with droppers in the most ideal position, however, we can wire the droppers into any position you need. 

Q. What colour LED light output is this lamp?
A. 3000K. We can change this to any colour between 2000-6000K.

Q. What if the item arrives damaged?
A. We insure all lighting during delivery, and it is our responsibility to rectify any damage made during delivery.

Q. Do you have a sample of the finishes available?
A. Yes, get in touch of view the colour options online here.

If you don't see the finish, length or profile size you need, please contact us today for a same-day online quotation. 

We wont be beaten on quality.