DELIVERY: From our place, to yours
Free Delivery + Free Transit Insurance on all items
We provide peace-of-mind delivery of your lighting:
- Except for some very large items, delivery across Australia is free. No minimum spend.
- Delivery in New Zealand is provided at very competitive rates. Contact us for a quote.
- We provide FREE Transit Insurance on all items - in the very rare event an item is damaged during delivery, we will replace it free of charge
- We dispatch items in the timelines we say, and you can track delivery online
- All Customers are provided a dedicated contact within SMITH&SMITH to call or email if help is required
We use a variety of couriers, but most commonly we choose Star Track (Australia Post) who have proven the most reliable service during Covid-19. We mostly use Fedex (formerly TNT) for NZ deliveries.
A courier from Sydney to:
- Sydney-Melbourne-Brisbane: 1-2 days
- Adelaide-Hobart-Launceston-Auckland: 3-4 days
- Perth-Darwin-Cairns-Christchurch-Wellington: Up to 5 days
- Regional Australia/New Zealand: 5-7 days. Timeframes may vary as very often delivery is outsourced to a local courier operator for the final stages of transport and delivery.
If you need items faster, please contact us prior to ordering and we'll try our very best to meet your needs.