FAQ's

 

A. Height is 50mm and width 55mm.

A. Any length up to approx. 2.4m is available. 

Q. What is the lead time?
A. This item is made-to-order and delivery can be expected in approx. 6 weeks.

Q. Do you have a sample of the timber/finish?
A. Contact us and we'd be happy to send you a sample. We finish the Devonport style in Natural/Clear French Polish, Australian Walnut or Australian Blackened Ash. We also manufacture linear lighting in powdercoated or electroplated metal. 

Q. Does this collection work with smart home automation systems (e.g. Dynalite, CBUS, Control 4, Casambi, Creston etc)?
A. Yes, we supply products for all home smart systems. Speak to your electrician and let us know if the patch used is for Triac or Dali.

Q. Is there a visible electrical wire?
A. No. Power is delivered down one of the suspension wires, and creates a minimal aesthetic which is what most of our Customers prefer.

Q. What are the options with two-directional lighting on this Devonport style?
A. This style is not suited to up-lighting. If you like the idea of up-lighting as well as down lighting, contact us about either timber or metal Up-Down linear lighting options.

Q. What does the connection to the ceiling look like?
A. If you have a plaster/gyprock ceiling and can house the driver in the ceiling cavity, we suggest our ultra-minimal ceiling connection. See photo on this page.

Q. What if I can't get ceiling access?
A. There's always a solution. Contact us to discuss your roofing type. Often we can provide longer wiring, where the driver can be placed further away. 

Q. Does this style of lighting need be suspended from a support beam or something stronger than gyprock/plasterboard?
A. That's a question for your electrician, but this item weighs less than 2kg so typically would not need extra weight support in most instances.

Q. Is this style dimmable?
A. Yes, dimming is available upon request. We supply Triac dimmers by default, but can also provide Dali if requested.

Q. What length are the suspension droppers?
A. You can have any length you need. We suggest allowing an extra 50cm more than you expect. These droppers are adjustable by your electrician.

Q. What colour are the suspension droppers?
A. Most customers choose the silver default colour, but black is also available if requested.

Q. Where are the droppers positioned?
A. If you need the wire droppers to be in a specific place along the linear lamp profile, we can accomodate any request at no extra charge. 

Q. What colour LED light output (Kelvin) should I choose?
A. 90% of our Customers use this style of lamp above a kitchen island, and choose a 3000K colour. This is the default choice. You may however choose any colour from 2000K-6000K.

Q. What are the other specifications for this style?
A. This larger profile timber linear pendant has two parallel LED strips producing maximum light output. We certainly recommend a dimmer with this product for times when maiximum lighting isnt required. Lumens: 2000 per metre. CRI >90. Beam Angle 90 degrees.

Q. What if the item arrives damaged?
A. We insure all lighting during delivery, and it is our responsibility to rectify any damage made during delivery.

Q. Still got questions?
A. If you have more questions, would like to discuss your space, or would just like a formal quote emailed to you, please call us on 1300207421 (leave a message if no answer) or email hello@smithandsmithlighting.com.au for a fast reply. 

Choose better quality timber linear lighting from SMITH&SMITH Lighting, Sydney. You wont be disappointed.